Tuesday, February 7
Steps To Effective Hiring And Retaining Good Employees
6-9 pm. Fee: $5. Pre-registration required. One of the biggest problems today in business is that we have too many workers in the wrong job. Do you as a business owner or manager know when you have hired the right person? This seminar covers the 21 most important points and issues one faces when hiring an employee and when they must terminate an employee. Having the right person reduces turnover and increases the bottom line.
Tuesday, February 28
Keep Them Coming Back:
Giving Excellent Customer Service
6-9 pm. Fee: $5. Pre-registration required. Customer service is rapidly becoming the number one reason we are losing sales to our competitors. Today’s consumers of goods and services are looking for more than just a bargain. We all use the phrase “Customer Service” but do we really know what it takes to give excellent customer service? This seminar will teach you the right way to know if your company is giving customers the service they expect and deserve.
Tuesday, March 20
Accounting for Non-Accountants: Understanding Your Financial Statements
6-9 pm. Fee: $5. Pre-registration required. Many business owners do not understand their financial statements and their use as a tool in helping them make good business decisions. This seminar will help you understand each of your statements and the information that is on each one.
Every Monday, March 5 - April 30
Indianpreneurship: A Journey Into Business
6-9 pm. Fee: $60 (includes book). Pre-registration required. A multi-week comprehensive business development class that helps guide you through the steps of starting or expanding your business. It is often one of the requirements for obtaining a loan from the Sequoyah Fund. The class is offered twice a year and meets Monday evenings from 6-9 pm at the Ginger Lynn Welch Complex. This class fills up fast, so call now.
Tuesday, April 3
Introduction to Facebook
6-9 pm. Fee: $5. Pre-registration required.
Thursday, April 5
Facebook Marketing
6-9 pm. Fee: $5. Pre-registration required.